Help center
How the HelpLine works, what to do from the app and how to manage your account. If you cannot find it here, write to us.
Your account
Signing in, your password and how to close your account.
- Signing in and your password You sign in with the email address and the password you chose when you registered. They are the same ones you were already using: nothing changed for you. If…
- How to delete your account — Autism 911 HelpLine Families app If you decide to delete your account, your Autism 911 HelpLine account is deactivated and scheduled for permanent deletion. Important: your account and the…
- How to delete your account — Autism 911 Service Provider Providers app If you decide to delete your account, your Autism 911 Service Provider account is deactivated and scheduled for permanent deletion. Important: your account and…
How the HelpLine works
What happens from the moment you ask for help until we get in touch.
- How to ask for help Families app There are two ways to ask for help, and both reach the same team: From the Autism 911 HelpLine app. By phone, calling the number at the bottom of this page.…
- Which insurance plans we work with Families app We work with private insurance, with Medicaid and with the Florida programs — KidCare, MediKids, Safety Net and Step Up for Students, among others. The full,…
Points and rewards
How points are earned and what you can redeem them for.
For service providers
How referrals reach you and how to follow them.
Still need a hand? Write to info@autism911helpline.org or call +1 800-682-2726 .